Last Updated: 1/5/2025
At Recylyx, we strive to deliver your eco-friendly products promptly and efficiently. This Shipping Policy outlines our shipping methods, delivery times, and costs.
We offer the following shipping options for deliveries within India:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 4-7 business days | ₹99 (Free for orders above ₹999) |
| Express Shipping | 2-3 business days | ₹199 |
| Same-Day Delivery | Same day (orders placed before 12 PM) | ₹299 (Available only in select metro cities) |
Note: Business days are Monday through Saturday, excluding national holidays. Delivery times are estimates and not guaranteed. Actual delivery times may vary based on your location, weather conditions, and other factors.
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
We currently ship to select countries internationally. International shipping rates and delivery times vary by destination:
| Region | Estimated Delivery Time | Cost |
|---|---|---|
| South Asia (Bangladesh, Nepal, Sri Lanka) | 7-10 business days | ₹799 |
| Southeast Asia | 10-15 business days | ₹1,499 |
| Middle East | 12-18 business days | ₹1,999 |
| Europe, North America, Australia | 14-21 business days | ₹2,499 |
Important: International customers are responsible for all customs duties, taxes, and import fees imposed by their country. These charges are not included in the shipping cost and will be collected at the time of delivery.
Due to the nature of some of our products, there may be restrictions on shipping certain items to specific locations. If we are unable to ship an item to your location, we will notify you and provide a refund for the item.
Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. You can also track your order by logging into your account on our website.
It is your responsibility to provide accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by customers. If you need to change your shipping address after placing an order, please contact our customer service immediately.
If your package is returned to us due to an incorrect address, refused delivery, or failure to collect from a local post office, you will be responsible for the return shipping costs. We will contact you to arrange reshipment, which will incur additional shipping charges.
As part of our commitment to sustainability, all our products are shipped in eco-friendly, biodegradable packaging materials. We minimize plastic use and prioritize recycled and recyclable materials.
If you have any questions about our shipping policy, please contact our customer service team:
Email: admin@recylyx.com
Phone: +91-8688102134
Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST